Frequently Asked Questions

Orders are shipped within 2-3 days. Once shipped, you'll receive an email with tracking details.

Worldwide shipping is free on orders over $50 USD.
For orders under $50 USD the shipping price depends on your location and will be calculated at checkout.

Yes you can! If your order was placed less than 2 hours ago, you can change your delivery address, email, or other personal details. Simply reach out to our support team: help@bloemora.com Make sure to include the order number and details you've entered that you'd like to change.

If it's been more than 2 hours since you placed your order, we may not be able to change your details, but we'll certainly do our best to assist you.

Shipping can take up to 30 business days. If your order hasn't been delivered please contact our support team: help@bloemora.com. We will investigate the issue and do our best to help with a timely resolution.

The shipping time depends on your location, but can be estimated as follows:

USA	3-4 business days
Europe	6-8 business days
Australia / New Zealand	7-14 business days
Japan	4-8 business days
International	10-30 business days

If your order was places less than 2 hours ago, you can cancel your order. Simply reach out to our support team: help@bloemora.com. 
If it's been more than 2 hours since you placed your order, we may not be able to cancel or amend your order, but we'll certainly do our best to assist you.